Hi, I'm

Linh Nguyen

Operations & Client Services Professional

3+ years managing operations, onboarding, and client-facing coordination at Apple Caffè Macs through Blackstone Consulting Inc. I bring accuracy, organization, and people skills to every role.

Contact Me View Experience

San Jose, CA

About Me

I'm an operations and client services professional with a passion for keeping teams organized and people supported. For the past 3 years, I've managed administrative operations at Apple — coordinating onboarding, processing confidential documentation, handling high-volume workflows, and ensuring accuracy across multiple sites for a workforce of 200+ employees.

I thrive in detail-oriented, client-facing environments. Whether it's processing transactions, managing sensitive records, coordinating across teams, or delivering exceptional service in a fast-paced setting, I bring precision, professionalism, and a genuine commitment to getting things right the first time.

                        3+
                        Years Experience
                    

                        200+
                        People Supported
                    

                        3
                        Site Locations
                    

                        2
                        Languages
                    

Experience

Administrative Assistant

Blackstone Consulting Inc. (Vendor to Apple)

Aug 2022 — Present

Manage daily operations for multi-site staffing across Cupertino, Sunnyvale, and Elk Grove, supporting a workforce of 200+ employees in a high-volume environment
Process confidential employee documentation, system access credentials, and compliance records with accuracy and discretion
Coordinate onboarding logistics including ADP timecard setup, badge processing, equipment requests, and account provisioning
Partner with Account Managers and leadership on operational reporting, safety compliance, and employee relations
Serve as a bilingual liaison (English/Vietnamese) ensuring clear communication during interviews, meetings, and cross-team coordination
Identify operational trends, escalate issues proactively, and resolve workflow bottlenecks to maintain service quality

Sales Associate

UpWest — Santana Row

Nov 2023 — May 2024

Delivered high-quality customer service and product recommendations in a fast-paced retail environment
Managed inventory tracking, cash register operations, and stock replenishment with accuracy
Maintained store security, loss prevention awareness, and compliance with operational protocols

Cashier

McDonald's

Jan 2022 — Jul 2022

Processed high-volume cash and card transactions with speed and accuracy in a fast-paced environment
Trained and onboarded new hires on register operations, accuracy standards, and customer service protocols

Skills

Operations & Admin

Calendar & schedule management
Document processing
Data entry & record keeping
Executive support

Client & People Services

Customer/client relations
New account & onboarding setup
Employee training
Bilingual service (EN/VN)

Technology

macOS & iOS platforms
Microsoft Office Suite
ADP & payroll systems
Webex & virtual collaboration

Compliance & Accuracy

Confidential data handling
Regulatory compliance
Transaction accuracy
Security protocols

Communication

Cross-functional coordination
Bilingual (English & Vietnamese)
Professional correspondence
Stakeholder relations

Core Strengths

High-volume multitasking
Detail-oriented processing
Discretion & professionalism
Fast-paced adaptability